SRFTS Employment Application (PDF, 214 KB)
Seasonal - Temporary Position
Under limited supervision from the Director of Operations, the Guest Service Agent will provide guests with the best guest experience possible.
The primary responsibility of this position is to provide guests with the best guest experience possible. This begins with a positive initial impression of our facility. This impression is created by providing them with accurate event information, assisting them in finding their seat for the event, and assisting them with any issues. This position is expected to work cohesively with all employees in maintaining a superior level of guest service.
This information is intended to be descriptive of the key responsibilities of the position. The following examples do not identify all duties performed by any single incumbent.
Under limited supervision from the Ticket Manager, the Ticket Sales Agent will provide excellent customer service while administering the sale and distribution of game tickets.
The primary responsibility of this position is to provide guests with the best guest experience possible while administering the sale and distribution of game tickets in person and by phone at Salt River Fields at Talking Stick. Responsibilities include balancing cash receipts and tickets at the beginning and end of each shift, providing information regarding pricing, availability and seating locations throughout the ballpark and performing duties according to ticket office policies and procedures guide.
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